Managing Conflict in Teams Training

Courses Delivered at Your Venue or Virtually Via Zoom or Teams

    Manage Challenging Conversations

    Fully Accredited Course

   Tailored for your Group

    Interactive Delivery

    Certificate on Completion

Get a Quick Quote

    Expert trainers

Managing Conflict in Teams

This course provides exceptional skills and confidence to professionally manage challenging conversations with colleagues, team members and other stakeholders.

  • Specialist training provider
  • Established 2007
  • Over 100,000 trained
  • Expert trainers

Course Summary

 Understanding different personalities

 Principles for managing challenging conversations

Maintaining composure

 Using words/phrases and tone

 How to open challenging conversations

 Keeping on track

 Listening techniques

 Managing under-performance

 Dealing with challenging people

 Giving and receiving feedback

 Assertiveness strategies

 Practicing bespoke scenarios

Approved Quality Centre

The Conflict Training Company is an Approved Quality Centre accredited by the Institute of Conflict Management (ICM) and operates to the ICM’s Code of Practice. The ICM is dedicated to ‘setting standards in the prevention and management of aggression and conflict’.

The Conflict Training Company Ltd is also an Approved Centre accredited by the CPD Standards Office. Your staff will earn the Continuous Professional Development points relevant to each of our courses.

The Conflict Training Company Ltd is a Registered Member of the UKGDPR Check and Verify Register.

Our Testimonials

Here’s what our clients have to say about our conflict management training courses:

Engaging conflict management training

Conflict Training Company courses are highly participative workshops. Those taking part have a real opportunity to explore how they personally respond to conflict and practise their skills during individual and group exercises. We also promise some fun and lots of enthusiasm on all our conflict management training courses.

Get In Touch Now

The Conflict Training Company

Contact Us