Regulating Bodies Testimonials

Here are some of our customers who appreciate our years of experience and enjoy our courses:


"I would recommend this course to others, engaged my attention and maintained it all day. Trainer had excellent knowledge of the subject"

Learning and Development ManagerThe AA

“Many thanks. Everyone is saying they had gained a lot from the training course and I have noticed a difference with them when they are on the phone dealing with difficult phone calls”

Helpline SupervisorCats Protection

“I have received extremely positive feedback from those I have spoken to and appears they were able to let a load off their minds in the role play!!! Some of the discussions were interesting and gave an insight to the team I had not encountered previously. I’m certain the new members of the team especially found the course extremely useful and has been the topic of discussion since which is good, and this helps put into practice what they have learned. Again, a very worthwhile exercise for the team and would not hesitate in utilising your services again”

Fraud & Credit Risk MonitoringWorldPay

“The training on Conflict Management was informative and gave good practical tools to use when dealing with difficult people. The training was well tailored to our requirements. The trainer was enthusiastic and engaging, who used good examples of real-life scenarios to aid learning”

HR ManagerPeak District National Park Authority

"The Conflict Training Company made a positive effort to address our specific needs and far exceeded our expectations in the training they delivered. Very positive feedback was received by all those who attended the workshops. I would recommend them to any prospective clients"

Learning and Training Co-ordinatorDairy Hygiene Inspectorate DEFRA

“The feedback from the whole team has been excellent regarding the content, delivery and practical aspects of the training. Every member of the team has learnt something, and we will utilise the training and information received within our procedures, to enhance team safety and customer service provision”

Facilities ManagerRoyal Society of Chemistry

“All the feedback on this course has been extremely positive. I recently carried out Development reviews with my team and this was noted in each one. Every member of the team advised that they really enjoyed it and have adapted the way they work to manage calls more positively. I also really enjoyed the course and give credit to the trainer who kept the delegates engaged and the course enjoyable”

Communications Team LeaderScottish Social Services Council

“Feedback has been very positive and many of the staff have said how valuable the training will be to them going forward in all aspects of their work, not just dealing with unexpected visitors”

Operational Training ManagerIndependent Police Complaints Commission

“The staff who have attended the training have found the sessions very informative and have been able to put the training into practice back in their day jobs. We would recommend the course and the company, and I am sure we will be using them again in the future”

Learning and Development ManagerNatural Resources Wales

The Conflict Training Company

We successfully provide Conflict Management and Personal Safety solutions to hundreds of private and public sector organisations. Please get in touch to discuss your requirements and we will do all we can to meet your training needs.

0800 3029262

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