“I found the training provided by the Conflict Training Company to be very engaging, informative and interesting. I initially requested the training as my service were experiencing a higher volume of difficult calls from often irate customers. The course provided my team with some useful tips and practical tools to help handle the calls and hopefully, where possible, achieve a resolution. I would recommend the course/trainer to any company that has to deal with conflict on a regular basis.”
Jonathan Graham
Rent and Income Manager
The Gateshead Housing Company.