Group Training and Development Manager, Hamilton Fraser Insurance - The Conflict Training Company

Group Training and Development Manager, Hamilton Fraser Insurance

“We have worked with the Conflict Training Company for a few months now and are seeing an increase in confidence in our customer-facing staff in dealing with angry customers. Our staff enjoy the relaxed but informative approach in the workshops. We recently extended this to our Management Team with a session on managing difficult conversations which managers also found beneficial; we look forward to working with the Conflict Training Company again soon”