- Fully Accredited Courses
- Certificate On Completion
- Bulk Discounts Available
Bulk Orders
For 10% discount on orders of 15 courses or more – use code Conflict10
For 20% discount on orders of 40 courses or more – use code Conflict20
Accreditation and Certification
After successfully completing the course assessment you will receive a quality assured certificate. The certificate can be downloaded immediately when the assessment has been successfully completed. The course is accredited by the Institute of Conflict Management and the UK Continuous Professional Development Standards Office.
Here’s what our customers have to say
Viv Angus
Helpful
Helpful tips and explained well
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Luke Cantillion
Phone conversastion rights and wrongs
Worth while course to help you control you phone call behaviour and leave the client in a positive frame of mind
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Miguel de la Fuente
how to better react to conflict
good course averall
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Emily Cumming
Listen and understand
Clear, simple and effective strategies to help prevent and resolve conflict
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Susan Pepper
Very helpful and informative.
A really informative course to help you understand and deal with any conflict that may happen .
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Kelly Smith
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Kudita Shelter
stay calm
okay
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Ewelina Dziedzic
How to handle angry clients
Interesting
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Leanne Gould
It is all very important
Really enjoyed this module
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We have run Nationally Accredited Training Courses for thousands of learners for private and public sector organisations.
The majority give us 10 out of 10 for overall course rating.
92
of clients rated our courses excellent
91
said they felt they have learnt sufficient skills to de-escalate conflict in the future
90
said they felt better equipped to handle their reactions in future conflict situations
Specialist Online Conflict Courses
This Online Conflict Course from The Conflict Training Company is based on our work from over 16 years as a training specialist in supporting individuals and organisations to manage conflict. Supported by custom made videos and audio clips this Online Course is designed to enhance your learning throughout.
The insights and strategies you will learn have supported thousands of employees in many of the major public and private sector organisations throughout the UK and Ireland.
Although the key benefits of the course will assist you to manage client conflict the skills learnt on this Online Course can be applied to any conflict situation you are likely to face.
Online Learning Accreditation
You can learn at your own pace and can access the Online Course 24 hours a day. Passing our Online Course assessment means instant access to your accredited certificate. A fast track route to qualification.
If you are buying for your teams, we provide monthly reports on how everyone is progressing so you can track your spend and qualification rates.
Each Online Course is accredited by the Institute of Conflict Management, who set the standards for the management of conflict and safety in the workplace. It is also accredited by the CPD UK Standards Office, who promote excellence in Continued Professional Development.
The Conflict Training Company
We successfully provide Conflict Management and Personal Safety solutions to hundreds of private and public sector organisations. Please get in touch to discuss your requirements and we will do all we can to meet your training needs.
0800 3029262
good refresher course