Our Specialist E-learning Conflict Courses

  • Fully Accredited Courses
  • Certificate On Completion
  • Bulk Discounts Available

Conflict Management & Resolution Course

For individuals and teams who experience conflict with customers or others.

£25

+VAT

1 to 1.5

hours

Managing Challenging Phone Calls Course

For individuals and teams who deal with challenging or angry telephone calls.

£25

+VAT

1 to 1.5

hours

Personal Safety Awareness Course

For individuals and teams who work with aggressive or threatening customers.

£25

+VAT

1 to 1.5

hours

Fully Accredited and Certificated Courses

The Conflict Training Company’s courses are accredited by the Institute of
Conflic Management (ICM) and the UK CPD Standards Office. An approved
member of the UKGDPR verification register.

Conflict Training Company CPD accreditation logo
Conflict Training Company ICM Logo
Conflict Training Company ISO 9001
Conflict Training Company The Equality Register Member Logo

Bulk Orders

For 10% discount on orders of 15 courses or more – use code Conflict10
For 20% discount on orders of 40 courses or more – use code Conflict20

We have run E-learning Conflict Courses for thousands of learner for private and public sector organisations.

The majority give us 10 out of 10 for overall course rating.

92
of clients rated our courses excellent
91
said they felt they have learnt sufficient skills to de-escalate conflict in the future
90
said they felt better equipped to handle their reactions in future conflict situations

Specialist E-learning Conflict Courses

This Online Conflict Management Training Course from The Conflict Training Company is based on our work from over 16 years as a training specialist in supporting individuals and organisations to manage conflict. Supported by custom made videos and audio clips this Online Course is designed to enhance your learning throughout.

The insights and strategies you will learn have supported thousands of employees in many of the major public and private sector organisations throughout the UK and Ireland.

Although the key benefits of this conflict management training course will assist you to manage client conflict the skills learnt on this E-learning Conflict Management Course can be applied to any conflict situation you are likely to face.

Online Learning Accreditation

You can learn at your own pace and can access the Online Course 24 hours a day. Passing our Online Course assessment means instant access to your accredited certificate. A fast track route to qualification.

If you are buying for your teams, we provide monthly reports on how everyone is progressing so you can track your spend and qualification rates.

Each E-learning Conflict Management Course is accredited by the Institute of Conflict Management, who set the standards for the management of conflict and safety in the workplace. It is also accredited by the CPD UK Standards Office, who promote excellence in Continued Professional Development.

The Conflict Training Company

Get a quick quote by completing the short form:

Select any courses you are interested in